Returns & Exchanges
At AmóurDiamant™, we strive for perfection in every piece, but we understand that sometimes a selection may not meet your expectations. We offer a 30-day window for returns and exchanges on all unworn jewelry to ensure your complete satisfaction.
Initiate Your Request
Contact our concierge team at [email protected] with your order number and reason for return to receive your official Return Authorization.
Prepare Your Package
Place the item in its original AmóurDiamant™ presentation box, ensuring all certificates of authenticity and tags are included to qualify for a full refund.
Secure Shipping
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location, ensuring you retain the tracking receipt.
Quality Inspection & Refund
Once our master jewelers verify the condition of the piece, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing